Terms and conditions.....
In addition to these general terms and conditions below our terms and conditions for specific areas are explicitly stated in the following pages and form part of our total terms and conditions. They are separated in to pages to ease the readers view and understanding of the more common areas of online shopping, please read these pages to ensure you understand all our terms & conditions.
Delivery Policy Meat Weight/Price Guide Returns Policy Cookie Policy Privacy Policy
This page tells you the terms of use on which you may make use of our website www.tavistockbutchers.co.uk including any future release, update, or other addition to functionality (“our site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Information About Us
Palmers of Tavistock Ltd ("We") is a family run business. Our address is 50 Brook Street, Tavistock, Cornwall, PL19 0BJ.
Company registration number: 5022455
Registered office: Countrywide House, 166 Fore Street, Saltash, PL12 6JR
If you wish to contact us, please see our “Contact Us” page.
Accessing Our Site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Access to some most parts and features of our site is restricted to users who have registered with us.
If you register an account with us on our site (“tavistockbutchers.co.uk”) you represent and warrant that:
- you are over 18 years of age;
- all required registration information you submit is truthful and accurate;
- you will update such information in order to maintain its accuracy; and
- your use of our site does not violate any applicable law or regulation or these terms.
You agree not to disclose to any third party and are responsible for maintaining the confidentiality of your tavistockbutchers.co.uk Account login information (including your user identification code and password) and are fully responsible for all activities that occur under your tavistockbutchers.co.uk Account. You agree to immediately notify us of any unauthorised use, or suspected unauthorised use of your tavistockbutchers.co.uk Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with the requirements of this clause We will protect your tavistockbutchers.co.uk Account information in accordance with the Privacy Policy. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You may de-activate your tavistockbutchers.co.uk Account at any time, for any reason, by unchecking the e-mail preference box on the “My Account” section of our site.
We may suspend or terminate your rights to use our site (including your tavistockbutchers.co.uk Account) for any reason at our sole discretion, including for any use of our in violation of our terms or if we believe you are younger than 18. Upon termination, your tavistockbutchers.co.uk Account and right to access and use our site will terminate immediately. We will not have any liability whatsoever to you for any termination of your tavistockbutchers.co.uk Account or deletion of your User Content.
Terms Of Sale
Products and Pricing. All products listed on our site,their information, and their prices are each subject to change. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice. In the event a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right, prior to the acceptance of your order (as described below) to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit / debit card charged or PayPal account. If your credit / debit card or PayPal has already been charged for the order and we cancel your order, we shall immediately issue a credit to the respective credit / debit card account or PayPal account in the amount of the charge.
Payment Terms. For each Product you order on our site, you agree to pay the price applicable for the Product as at the time you submitted your order and the delivery fees for the delivery service you select. The price for meat is a guide price, as once we cut and weigh your order you are charged for the exact weight/price. So although your initial order confirmation states a grand total, once cut and weighed for the exact amount, we will include a shop invoice for the exact amount in your packed order for delivery/collection. We charge your credit / debit card or PayPal account submitted as part of the order process, once the order is complete and ready for collection/delivery, for the exact amounts as stated above and you hereby authorise us to do so within a maximum 15% margin either side of the original order price.
Orders. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). If we cancel all or a part of your order we will
- either issue a credit to your credit card of PayPal account (as appropriate) in the amount charged for the cancelled portion (if your credit card or PayPal account has already been charged for the order); or
- we will not charge your credit card for the cancelled portion of the order.
Promotions. Only one promotional offer may be used by you per order. Special offers, promotional codes, or discounts:
- cannot be combined with other offers or discounts or transferred unless specifically stated;
- can only be used once per user account, unless the promotion specifically states otherwise; and
- will appear upon checkout and cannot be combined with other offers or discounts. Special offers, promotional codes, or discounts cannot be used in conjunction with other offers.
Promotion Use. We reserve the right to cancel any order due to unauthorised use of a discount/promotion or if such promotion has been altered or tampered with in any way.
PayPal Purchases. Orders placed using a PayPal account as the payment method will be processed upon submission, and funds may be transferred from your PayPal account immediately. This does not symbolise our acceptance of your order, or our commitment to sell. We reserve the right to decline or cancel your order as defined in these Terms of Sale clauses above.
Information About You
We process information about you in accordance with our Privacy Policy, which is hereby incorporated into our terms. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Limitation Of Our Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of anticipated savings;
- loss of business;
- loss of profits or contracts;
- loss of data;
- loss of goodwill;
- wasted management or office time;
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.